General sales conditions

General conditions of sale

It is previously specified that these terms and conditions govern sales, by MagicFranco, board games and playing cards on their website www.magicfranco.be. These conditions apply to the exclusion of any other conditions.

ARTICLE 1 - PRICES

  1. The prices of our products are indicated in euros all taxes included excluding participation in processing and shipping costs (see Timelines and costs).
  2. In case of order to a country other than Belgium, you are the importer of the product(s) concerned. For all products shipped outside the European Union, prices will be calculated excluding taxes on the invoice. Customs duties or other local taxes or import duties or state taxes may be payable. These rights and amounts are not within the purview of MagicFranco. They will be at your expense and are responsible for your full responsibility, both in terms of declarations and payments to the competent authorities and agencies of your country. We advise you to inform you about these aspects with your local authorities.
  3. All orders, regardless of their origin, are payable in euros.
  4. The products will be charged on the basis of the rates in effect at the time of order registration.
  5. Products remain the property of MagicFranco until the full payment of the price.

ARTICLE 2 - COMMITMENT

On the Internet: www.Magicfranco.be.

Contractual information is presented in French and will be subject to confirmation of this contractual information by the time of delivery. Magicfranco reserves the right to cancel or refuse any order of a client with which a dispute concerning the payment of an earlier order exists.

ARTICLE 3 - VALIDATION

You declare that you have read and accept these Terms and Conditions before placing your order. The validation of your order is therefore worth unreserved acceptance of these Terms and Conditions.

Unless otherwise proven, the data recorded by Magicfranco is proof of all transactions passed by Magicfranco and its customers.

ARTICLE 4 - AVAILABILITY

Our product offers and prices are valid as long as they are visible on the site, within the limits of available stocks. In this context, information on the availability of the products is provided to you when placing your order. Information on the site is provided for information purposes only (simultaneous controls or stock error). For products not stored in our warehouses, our offers are valid subject to availability at our suppliers. This information comes directly from our suppliers, errors or modifications can exceptionally exist.

In the event of a product unavailability after placing your order, we will notify you by e-mail upon receipt of the information received by the suppliers. Your order will be automatically cancelled and you will be refunded immediately if your bank account has been debited.

Beyond a period of 3 months, CB-paid and non-honored reliquats are cancelled for reasons of exemption from the card's collection authorization.

ARTICLE 5 - DELIVERY

Shipments are Monday to Friday. The products are delivered to the delivery address you indicated during the order process. The ordered products are sent, depending on your choice, by BPOST or MONDIAL RELAY, according to the selected options. For shipments abroad will also be used MONDIAL RELAY. Depending on the destination, the delivery time is variable and given as an indication. We send by mail the parcel number allowing you to follow it on the post website.

In the event of the choice of WORLD RELAY, you will have the option to choose yourself, by specifying it in writing when passing your order, the desired relay point. If you choose none, MONDIAL RELAY will automatically choose the relay point nearest to your home.

When you order multiple products at the same time and one of them is out of stock (not reported on the site), Magicfranco reserves however the possibility to split shipments or cancel and refund a product that is no longer in stock at our suppliers.
Participation in processing and shipping costs will only be charged for one shipment. Only items shipped will be cashed

In case of delay in shipping, an e-mail will be sent to you.

Pre-order articles : These items are sent on their official release date, if so much is that the official release date is respected by the supplier, we cannot, in any case, be held liable for any delay attributed to a supplier. The products will be sent upon receipt in-store within 5 (five) days. No cancellation of pre-order may be accepted by pretext of delay in delivery of a supplier. Product release dates are always clearly displayed in bold and red when purchasing pre-order items.

Partial delivery of pre-order items : When you pass your preorder, your products will be sent to your chosen relay point. If it is pre-orders with different release dates, your shipment will be sent on the date of receipt of the product with the most distant release date. We reserve the right to partially send your order, if the amount of the preorder covers several separate shipping costs. In the case of a small order, we reserve the right to make a single delivery, on the date of release of the furthest product.

ARTICLE 6 - PAYMENT

Payment of your purchases is made by bank transfer, by bank card, credit or Paypal.

Payments and paypal are made when the order is passed.

If you choose the payment method "bank transfer" your order will be sent to you as soon as you receive your payment on our bank account. It is necessary to indicate the reference of your order in communication during your payment.

If we do not receive your payment after 5 (five) calendar days, we consider your order as null and void and we reserve the right to cancel your order without further notice.

ARTICLE 7 - SATISFAIT OR RESOURCE

You have a deadline 14 days starting from reception to return the product that would not suit you.

The return fee will then be at your expense, at our address:

Returns are to be made to:

MagicFranco

Warm of Jolimont, 11

7100 La Louvière

BELGIUM

The return must be in his original packaging, complete (accessories, notice...), blister and in good condition, and accompanied by a copy of the invoice. It is essential to notify us by e-mail before any product is returned.

Pre-order articles : Performing an online preorder commits you to purchase the pre-ordered product, it is not possible to cancel it or to get it refunded unless a specific agreement in writing.

Items returned incomplete, damaged, damaged or soiled by the customer are not recovered.

ARTICLE 8 - CONFORMITY OF PRODUCTS

We are committed to exchanging seemingly defective, damaged or damaged products or not corresponding to your order. In this case, we would like to thank you for your detailed written or e-mail address. In case of missing items, we will request the publisher and send you the missing items. In case of defective products or elements please send us back the product(s) or elements so that we can return the replacement elements to you. Please contact the company MagicFranco in order to learn of the modalities of return.

The shipping fee will be refunded on the basis of the lowest price available at the time of the order. In any case, you benefit from the provisions of the legal guarantee in particular those relating to the guarantee of hidden defects.

The provisions of this article do not prevent you from benefiting from the right of withdrawal (satisfied or refunded) provided for in Article 7.

ARTICLE 9 - RECEIVED

Refunds of products in the assumptions referred to in sections 7 and 8 will be made within or equal to 30 days after receipt of products by us. Reimbursement of port costs of the initial order will be based on the least expensive transport mode proposed by MagicFranco at the time of the order.

The refund will be made at the choice of MagicFranco by credit to your bank account or paypal on behalf of the customer who has placed the order and to the billing address. No consignment for refund will be accepted, regardless of the reason.

ARTICLE 10 - CUSTOMER SERVICE

For any information or question, our sellers are at your disposal:

ARTICLE 11 - INTELLECTUAL PROPERTY

All texts, comments, works, illustrations and images reproduced on Magicfranco.be sites are reserved for copyright, intellectual property and the world. As such and in accordance with the provisions of the intellectual property code, only use for private use subject to different or even more restrictive provisions of the intellectual property code is permitted. Any total or partial reproduction of the magicfranco.be site is strictly forbidden.


ARTICLE 12 - RESPONSIBILITY

The products proposed are in accordance with the existing Belgian legislation. The responsibility of Magicfranco cannot be taken in the event of non-compliance with the laws of the country where the products are delivered (e.g. if a title is prohibited...). It is up to you to check with local authorities the possibility of importing or using the products or services you plan to order.

The photos are provided illustratively. We invite you to refer to the description of each product for specific characteristics; and in case of doubt or if you would like additional information do not hesitate to contact us (+32(0)64/49.50.49) or e-mail.

Magicfranco is solely responsible for the content of the pages it publishes through its website Magicfranco.be.

In the event of a manifest error between the characteristics of the product and its representation and/or the conditions of the sale, Magicfranco cannot see its liability.

ARTICLE 13 - APPLICABLE LAW - LITIGES

This contract is subject to Belgian law.

The language of this contract is the French language.

In the event of a dispute, the Belgian courts will be solely competent.

ARTICLE 14 - NOMINATIVE INFORMATION

The information and data about you are necessary for the management of your order and our business relations. In accordance with the computer law and freedoms of 6 January 1978, you have the right to access and rectify your personal data. Simply write us online or by mail to:

Magicfranco
Warm of Jolimont, 11
7100 La Louvière
Belgium

Please indicate your name, first name, email, address and if possible your customer reference.

 


ANNEXES

Consumer Code

The seller is required to deliver a property in accordance with the contract and responds to existing compliance defects during the delivery. It also responds to defects in conformity resulting from the packaging, assembly instructions or installation when the packaging was loaded by the contract or was carried out under its responsibility.

Article L211-5 Consumer Code

To comply with the contract, the property shall:

  1. Be specific to the usually expected use of a similar property and, where applicable:
    1. Corresponds to the description given by the seller and possesses the qualities it has presented to the buyer in the form of a sample or model ;
    2. Present the qualities that a buyer can legitimately wait in respect of public statements made by the seller, by the producer or by its representative, in particular in advertising or labelling
  2. Or to present the characteristics defined by mutual agreement by the parties or to be specific to any special use sought by the buyer, brought to the attention of the seller and accepted by the buyer.

Article L211-12 Consumer Code

The action resulting from the failure to comply is prescribed by two years from the issuance of the property.

Article 1641 Civil Code

The seller is bound by the warranty because of the hidden defects of the thing sold that make it unfit for the use to which it is intended, or that so diminish this use, that the buyer would not have acquired it, or would have given it only a lesser price, if he had known them.

Article 1648 (1) Civil Code

The action resulting from redhibitral defects must be brought by the purchaser within two years from the discovery of the vice.